Expand Your Online Range

Customers are expecting more choice of the right kind of products from their online retailers. THE EDGE platform enables you to compete whilst reducing your inventory risk. By connecting your existing systems to THE EDGE dropship or closed market platform, you too can carefully curate a much larger product offering without clogging up your warehouses and taking the credit risk on the inventory.

THE EDGE platform enables you to onboard products rapidly and to your data taxonomy whilst also allowing you to manage a huge number of orders from multiple sources for multiple sales channels by exception i.e. only be alerted when something is going wrong with an order and rest assured the others will be delivered in full and on time.

By connecting to THE EDGE you will appeal to a wider range of customers and increase the up sell opportunities for all. It is time to think big.

 

“As Europe’s leading multi-channel specialist electrical and telecommunications retailer, we are a new retailer for a digital age. Virtualstock’s digital supply chain platform, THE EDGE, is a key component of our omnichannel strategy and will contribute significantly to our goal of offering the widest and most relevant range of connected products and technology.” Andrew Harrison, Deputy Group CEO of Dixons Carphone PLC

Manage your multi-channel strategy profitably

Connecting to THE EDGE platform means that you can automate the entire process from finding new ranges, listing them on your existing ecommerce site (including 3rd party marketplaces) and processing the orders directly from your suppliers to the customers’ doors.

THE EDGE is used by some of the world’s largest retailers simply because the automation of product onboarding and centralised order processing means that you get to keep more of the profit. Say goodbye to spreadsheets, WISMO calls and mismatched invoices.

With THE EDGE you do not have to change your existing systems or the way that you work and can be up and running in hours.

Maintain Control  & Brand Appeal

You curate the range from the supplier network; select only the products with the right product data, mapped by the suppliers to your taxonomy; tag them for publishing onto different sales channels; set the pricing and rest assured that you will only be selling products with available inventory.

Range curation is key, with THE EDGE’s dropship platform or the THE EDGE’s closed marketplace you can pick and choose to publish only the products that compliment your range and your brand. THE EDGE then monitors the orders through every step of the delivery cycle. Delivery problems do occasionally arise but with THE EDGE you will be immediately alerted, allowing you to fix the problem and be proactive with your customers.

We understand that your brand is the most important, precious thing and that is why some of the best retailers in the world trust our systems to look after them.

24/7 Supplier Expo

THE EDGE now has become a 24/7 online Expo. You can ask your suppliers to upload their full product ranges; easily map their data taxonomy and make recommendations of new products that you may be interested in whilst alerting you of obsolete products. You then browse the ranges from your existing suppliers or find new quality suppliers of new ranges or existing ranges.

Finding suppliers is one thing but finding suppliers who are cyber secure and will protect your customers’ contact details is essential. THE EDGE offers the worlds most powerful ongoing 24/7 cyber intelligence monitoring of your supply chain, meaning you can rest assure that we will notify you if a supplier is or becomes unsafe.

Packages

Dropship Basic

Our entry level product

Starting from

£499

Per Month Contact us

Dropship Essentials

Start scaling your transactions

Starting from

£999

Per Month Contact us

Dropship Pro

Take it to the next level

Standard product

Call

for pricing Contact us

Dropship Enterprise

Our fully customisable product

Bespoke options

Call

for pricing Contact us

Compare packages

Basic £499 per month
Essential £999 per month
Pro Call for pricing
Enterprise Call for pricing

Set Up (one off fee)

Optional

Optional

Order Management

Stock Management

Supplier Management

User Management

24/7 Online Expo [coming soon]

Contact Centre Module

Optional

Optional

Optional

Optional

Rich Product Induction

Optional

Optional

Optional

Optional

Support Included

Explore Package & Feature Details

Set Up

Manual set up

N/A

Included

Automated set up (one off fee)

£3,000

£3,000

£3,000

Call

Order Management

Order volume

500

1,100

Call

Call

Additional orders

£1.50 / each

£1.50 / each

Call

N/A

Order acknowledgement

Optional

Back orders

Optional

Order tracking

Cancellation management

Optional

Returns management

Optional

Order comments

Orders export

Optional

Order status reporting

Order summary

Stock Management

Update method

Manual or Automated

Manual or Automated

Manual or Automated

Manual or Automated

Stock updates

Unlimited

Unlimited

Unlimited

Unlimited

Stock decrementing

Optional

Low stock threshold

Optional

Stock exports

Optional

Stock reporting

Stock summary

Supplier Management

Active suppliers (up to)

40

100

150

Call

Additional suppliers

£10

£10

£10

Call

Supplier Onboarding service

Manual Supplier Training

£250 / each

£250 / each

£250 / each

Call

Automated Supplier Onboarding Service

£500 / each

£500 / each

£500 / each

Call

User Management

Active users (up to)

5

10

15

CALL

Additional users

5

5

5

N/A

Self-Serve User Registration

Disable User Access

User Role Management

Optional

24/7 Online Expo [Coming Soon]

User management

Browse products

Connect to suppliers

Invite suppliers

Recommendations from suppliers

Contact Centre Module

Monthly fee

£250

£350

£450

Call

Set up fee

£250

£250

£250

Call

Users (up to)

5

10

15

Call

Comment types

Supplier response SLAs

Restricted user access

Comment reporting

Rich Product Induction

Set up fee

Call

Call

Call

Call

Data Model template

Remote workshop

N/A

Additional workshop fee

Call

Call

Call

Call

Monthly fee

Call

Call

Call

Call

Products (up to)

1,000

5,000

10,000

Call

Additional data model update

Call

Call

Call

Call

Additional products

Call

Call

Call

N/A

Support Included

Support Level

Basic

Basic

Basic

Call

THE EDGE FAQ

All costs are set out as above. There are no additional fees or upfront costs.

If you are unsure please talk to a sales representative on 0118 315 0950.

Yes, we understand that some retailers may need to revise their contracts based on unexpected circumstances. In most cases a retailer will want to upgrade from one package to the next.

To make a change please contact your sales representative or reach out to sales at 0118 315 0950 to discuss options.

Our products are designed to integrate directly with many outside applications through API or flat file export.

Please talk to a sales representative to get an idea of what integration solution work best with THE EDGE products you use.

Basic Support

What Includes software updated and patches of THE EDGE platform, maintenance of hosting infrastructure & database backups. Escalation only  Customer Success & Service Management with Service Reporting & Reviews schedule half yearly.

Essential Support

Basic Support included, as well as additional support hours and higher maximum users. Shared Customer Success & Service Management with Service Reporting & Reviews schedule quarterly.

Pro Support

Essential Support included, as well as additional support hours and higher maximum users. Shared Customer Success & Service Management with Service Reporting & Reviews scheduled quarterly.

Enterprise Support

Pro Support included, as well as additional support hours and higher maximum users. Nominated Customer Success & Service Management with weekly Service Reporting & monthly Service Reviews scheduled.

Enterprise Unlimited Support

Enterprise Support included, as well as additional support hours and unlimited maximum users. Nominated Customer Success & Service Management with weekly Service Reporting & monthly Service Reviews scheduled.

Enterprise 24/7 Support

Enterprise Unlimited Support included, as well as 24/7 support hours and unlimited maximum users. Nominated Customer Success & Service Management with weekly Service Reporting & monthly Service Reviews scheduled.

Yes. You can also purchase access to THE EDGE with a quarterly or annual contract.

Most packages are annual contracts, but shorter payment terms are available at additional cost.

Chat with a sales representative to discuss payment and billing options for your products.

You can add products or upgrade at any time, but some products may need to scale together.

Reach out to our sales team on 0118 315 0950 to see what works for your business.